We are living in uncertain times, and while we are confident that a great season awaits us next winter, we know that you may have some uncertainty about the future. That’s why we introduced the Worry-Free Winter Assurance Program – our promise to you that we have your back no matter what the future holds.
What is Worry-Free Winter Assurance?
- Our program ensures that we provide the value of a full winter season for anyone who has purchased a 2020/21 season pass. We are committed to providing 150 days of skiing and riding at Sugarloaf, Sunday River, and Loon next season. If we don't hit 150, you'll receive a credit towards a 2021/22 season pass.
- In addition, you were also offered the option to rollover the monetary value of your 2020/21 pass to 2021/22 for any reason, at any point through January 15, 2021 if your pass (including benefits) had not been used.
- Worry-Free Winter Assurance is included at no additional charge with every 2020/21 season pass product.
The value of the credit will be based on the percentage of the 2020/21 season our combined resorts are not able to open for skiing, based on a 150-day season. For example, if our resorts are open for only 135 days, 10% of the value of your pass purchase would be issued as a credit the end of the winter season.
For resort-specific passes, the credit will be calculated based on the number of open days at the resort where the pass is valid, based on a 150-day season.