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Pass Holder Hub

Welcome to the Pass Holder Hub - your resource for everything you need to know to get the most out of your season pass at Sugarloaf.

2022/23 Spring Season Pass Sale

  • To qualify for a renewal pass, you must have a valid 2021/22 season pass product associated with the user profile to which you are assigning the renewal product. To purchase a renewal pass, simply select the renewal product you would like to purchase and checkout as normal. The checkout process will automatically validate whether your account qualifies for a renewal. If you are not able to complete the checkout of a renewal product, it is because your account does not have a qualifying 2021/22 pass product. If you think this is in error, please contact us at 800-843-5623. 

  • If you purchased a 2021/22 season pass and chose to rollover the value of your pass, follow these instructions to redeem your rollover credit:

    • Log in to your account at shop.sugarloaf.com, and click on "My Account"
    • Click on "Vouchers" on the left side of the page. You will see all of your available voucher codes listed. Look for the code or codes labeled specifically for season pass rollovers. 
    • Copy the Voucher ID Number of the voucher code you wish to use (the Voucher ID is the number beneath the bar code).
    • Select the pass product you wish to purchase with your rollover voucher. 
    • Click "CHECKOUT" (Note, you should not enter your voucher code in the "Apply Discount Code" field before clicking checkout. You will enter the code on the payment page.)
    • On the payment page, enter your voucher code in the "Gift Card or Voucher Number" field, and click apply. You will see the voucher amount deducted from the Order Total.
    • If you are purchasing multiple passes with multiple different voucher codes, enter a single code and click apply, and then repeat for each additional code.
    • If the pass you are purchasing is less than the amount of your voucher, the balance will remain on the voucher and can be used for future online purchases. 
    • Please note that rollover products must be paid for in full at the time of purchase, and cannot be used with a payment plan. 

    If you have trouble locating or using your voucher codes, please contact us at 800-843-5623.

Pass Holder Resources

  • Winter Rollover

    All pass holders have the option to defer the monetary value of their 2021-22 pass to the following season. Deadline December 10.

  • Sister Resort Benefit

    Enjoy 3 days free plus 50% off window tickets at Boyne's western resorts with a Platinum or Gold New England Pass.

  • Buddy Tickets

    Everything you need to know to access your Buddy Tickets online.

  • RFID

    Everything you need to know about Sugarloaf's RFID pass and ticketing system.

Pass Details

Activating Your 2021/22 Pass

Whether you loaded your pass onto last year's card or you received a new one, there are a couple of steps that you may still need to complete in order for your season pass to be activated. To check if you still need to complete either of these steps, click on the Activate My Pass button below. 

*Note: If either of these steps has not been completed, your pass will not be active and will not open the gate at the lift. 

  • Liability Waiver

    In order for your pass to be activated, you'll need to complete the online liability waiver. If you purchased your pass online, you completed this step during the purchase process.

  • Pass Photos

    Even though your photo isn't printed on your pass, you'll need to have one uploaded to your account before your pass can be activated. It will appear on a screen for the lift attendant when you pass through the RFID gate.