FAQs

Lifts and Trails

  • Most lifts start at 8:30. See the Mountain Info page for more details.

  • Most of our lifts close at 3:50. See the Mountain Info page for more details.

  • There is no night skiing; lifts close at 3:50. 

Tickets and Passes

  • Yes. You can purchase at 11:30 and access the lifts at noon. Tickets must be purchased in person and pricing is available on the lift tickets page.

  • All multi-day tickets are consecutive days.

  • No. Tickets dates are non-transferable.

  • No. Tickets dates are non-transferable.

  • No. All e-ticket sales are final.

  • You sure can! Gift cards can be used to purchase tickets online or in person at the ticket window.

  • Amosland and Midmountain tickets can only be purchased in person.

  • No. Maine day tickets can only be purchased in person with a Maine state ID.

  • You can purchase online in advance at any time. You can pick up or purchase a lift ticket in person after 3:00 the day before your ticket will be valid.

Cat Skiing

  • Although only minimal hiking is required, we recommend you prepare for cat skiing just as you would any other adventure in Brackett Basin or Burnt Mountain. Bring a back pack with water, snacks, a trail map, and an additional layer. You should also be sure to pack a fully charged cell phone, in the event you need to contact ski patrol for assistance. 

  • You should arrive at the pickup location at least 10 minutes prior to your scheduled departure. Cats will leave on time every thirty minutes and will not wait for you if you're late. If you miss your scheduled cat you may not be able to a seat on a later cat.

  • The time will vary depending on conditions and crowds, but to be safe we recommend that you load Whiffletree no later than 30 minutes prior to you cat departure time. 

  • Cat Skiing tickets are non-refundable, but if you miss your cat we will do our best to place you on a later trip, if any spaces are available. If we have to cancel cat trips due to weather, snow conditions, or other factors, we will refund your reservation. 


  • There are numerous ways to navigate to the cat skiing pickup location, so as long as there is a lift operating that can get you high enough to reach the King Pine area, cat skiing will operate. If all lifts are on hold, cat skiing will not operate and your reservation will be refunded.

  • You sure can. Private cat skiing trips are available Monday-Thursday, and can be booked for up to 12 people for 3 or 6 hours. Contact our Group Sales office at 866.865.1019 or groups@sugarloaf.com for details and pricing.