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Home Season Passholder Hub Season Pass FAQs
Season Passholder Hub Season Pass FAQs

Season Pass FAQs

New England Pass FAQs

  • The New England Pass is a season pass offering skiing and riding at Sunday River and Sugarloaf in Maine and Loon Mountain Resort in New Hampshire.

  • The Easy Pay Plan is available on passes purchased by April 30 and allows purchasers to lock in the savings of our spring rates with a deposit of $50, then pay the remaining balance in four automatic monthly installments charged to a credit card on file in equal amounts. Payment for purchases made by April 30 will be charged on June 1, July 1, August 1, and Sept. 1.  

  • If you had a season pass during the 2020-21 season you can renew your season pass at special rates if you purchase by April 30. Renewal rates will not be available after April 30. Please note that ticket packs such as the New England 5-Day do not qualify for season pass renewal rates.

  • Yes, you can upgrade your pass to a higher level at any time. The cost for upgrading will be based on the current pass prices at the time the upgrade is made.

  • For instruction on how to use your rollover credit, please visit our Pass Holder Hub page at https://www.sugarloaf.com/season-passes/passholder-hub.

  • If you purchase a full priced 2021/22 season pass in full (not on the Easy Pay Plan and not at renewal rates) you can begin using it on March 22 through the end of the season.

  • You will have the option of using your rollover credit to purchase at lower Renewal Sale rates or regular spring sale rates. If you purchase at regular spring sale rates you will be able to use your season pass beginning on March 22 through the end of the season. 

  • Yes, if you chose to roll over the value of your season pass in 2020/21 you can purchase your 2021/22 season pass at the Renewal Sale rate using your rollover credit. 

  • Platinum and Gold passholders receive three free days of skiing at Boyne Resorts' western mountains, including Big Sky, Montana and Brighton, Utah. After three days, the pass holder can receive 50% off regular-season window rates.

    To use this benefit, the pass holder must visit the resort ticket window. This benefit is valid for the pass holder only.

  • After the April 30 deadline all pass products will go off sale as we review sales, and are expected to go back on sale over the summer. It is possible that certain pass products may not be available after the April 30 deadline. 

  • The passholder's age on November 1, 2021 determines the age category for 2021/22 New England Passes.

  • No, the 150-Day Promise was unique to the 2020/21 season, in response to the COVID-19 pandemic. All three resorts are committed to operating full seasons as we always have.

  • No, the Maine Pass will not be available again in 2021/22.

  • Yes. You will receive a 2021/22 Ikon Base Pass in addition to your Platinum New England Pass, which will give you unlimited and 5-day access to 36 global destinations (does not include Jackson Hole or Aspen Snowmass). Platinum pass holders will receive instructions by email in the fall on how to redeem their Ikon Base pass. 

    • Your Ikon Base Pass does not include access to Loon, Sugarloaf, or Sunday River 
    • 8 Friends & Family vouchers are not valid at Loong Sugarloaf, or Sunday River 
    • Pass is non transferable, non refundable, and cannot be exchanged for cash.  
    • Ikon Base Pass is not valid for spring 2021 access.  
    • Not eligible for upgrades or insurance.  

  • Yes. All pass holders will have the option to roll over the monetary value of their 2021/22 season pass to the 2022/23 season for any reason, until December 10, 2022. 

  • Platinum and Gold Pass holders receive 50% off the in-season lift ticket window rates at Mountain Collective resorts, excluding Loon, Sunday River and Sugarloaf resorts. 

    To use this benefit, the pass holder must present their pass at the resort ticket window. This benefit is valid for the pass holder only.

  • See Season Pass Benefits for a full list of New England Pass benefits.