Resort Services

Guest Directory

    • Sugarloaf Mountain Hotel Lobby

    • Base Lodge Lower entryway (by Guest Services)

    • Base Lodge Second Level (outside the King Pine Room)

    • Main Street (Next to Dellies)

    • Village West (outside Mas Amigos)

    • Sugarloaf Inn Lobby

  • Located across from the Base Lodge on the Birches Trail, the Alfond Competition Center coordinates all on-mountain competitions for Sugarloaf. Volunteers are welcome and greatly appreciated to assist in snowboard, alpine and freestyle events -a great way to earn a free lift ticket! To learn more stop by or call (207) 237-6896.

  • A baggage check is available in the King Pine Room for $5 per day. 

  • The Building & Rental Maintenance Department is located in the rear of the Condo Check-In Center. For plumbing, electrical, carpentry, heat and hot water call (207) 237-6859. If you need assistance after hours call (207) 237-2000.

  • Fax & photocopying is available for 25 cents per page. Please call the Hotel Front Desk at (207) 237-2000 to arrange. Shipping and receiving services are also available, fees vary. 

  • Alpine ski and snowboard rentals are available during the winter season at the Rental Shop located upstairs in the Base Lodge. (207) 237-6951. Demos are available at the Downhill Supply Company in Village Center. (207) 237-6990. Nordic ski, fat bike, and snowshoe rentals are available at the Sugarloaf Outdoor Center lodge, (207) 237-6830.

  • Ski and snowboard equipment repair and tuning is available during the winter season at Downhill Supply Company in Village Center, (207) 237-6990.

    Nordic ski repair and tuning is available all winter at the Sugarloaf Outdoor Center.

  • For Condo Housekeeping, call  (207) 237-6977.  If you need assistance after hours, please call (207) 237-2000.
    For Sugarloaf Mountain Hotel Housekeeping dial 0 from your hotel room.

  • The Sugarloaf Mountain Hotel Ice Machine is located on the 3rd Floor. 

  • Coin operated washers and dryers are available at the following locations: Village Center, Gondola Village, Timberwind and Sugartree. If you need detergent or fabric softener, please visit a grocery store. It is a good idea to take change with you, as there are not change machines at all locations. Change is available at the Hotel Front Desk.

  • Lost and found is located at the Guest Services Desk in the Base Lodge during the winter season, call (207) 237-6931. Sugarloaf Security also handles lost and found year-round and is located in Village West, call (207) 237-6961.

    If you have left items in your condo and need to retrieve them, please call our Housekeeping Department at 237-6977. Please check your room for all personal items before leaving, as we are not responsible for items left behind.

  • A list of local private caregivers is available at all front desk locations, (207) 237-2000

  • Mountainside Real Estate offers the complete resort home experience, including mountain homes, condominiums, Sugarloaf Mountain Hotel quarter share sales, land and area real estate opportunities. Their office is located on Main Street in the Village, open 8:30AMto 5:00PM daily. Call (207) 237-2100 to learn more. 

  • Perfect Turn offers ski and snowboard lessons all winter, including one-time lessons and season-long programs. Lessons are available for all ability levels.