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Home Season Passes Season Passholder Hub
Season Passes Season Passholder Hub

Pass Holder Hub

Everything you need to know about your season pass.
Save 15% with a New England Pass, Maine Pass, Ikon, or Mountain Collective Pass.
How to Redeem Buddy Tickets

How to Redeem Rollover Credits & Renewal Rates

  • If you purchased a 2020/21 Maine Pass or New England Pass and chose to rollover the value of your pass, follow these instructions to redeem your rollover credit:

    • Log in to your account at shop.sugarloaf.com, and click on “My Account”
    • Click on “Print Voucher Discount Codes” on the left side of the page. You will see all of your available voucher codes listed. Look for the code or codes labelled specifically for season pass rollovers.
    • Copy the Voucher ID Number of the voucher code you wish to use (the number located beneath the bar code).
    • Select the rollover pass product you wish to purchase with your rollover voucher. At this point you can choose to purchase at the renewal rates, or to purchase at regular rates to use your pass this spring.
    • Click “CHECKOUT” (Note, you should not enter your voucher code in the “Apply Discount Code” field before clicking checkout. You will enter the code on the payment page.)
    • On the payment page, enter your voucher code in the “Gift Card or Voucher Number” number box, and click apply. You will see the voucher amount deducted from the Order Total.
    • If you are purchasing multiple passes with multiple different voucher codes, enter a single code and click apply, and then repeat for each additional code.
    • If the pass you are purchasing is less than the amount of your voucher, the balance will remain on the voucher and can be used for any future online purchase.
    • Please note that rollover products must be paid for in full at the time of purchase. Rollover vouchers cannot be used with a payment plan. 

    If you have trouble locating or using your vouchers code, please contact the Season Pass Office at 866.865.0946.

  • Your 2020/21 season pass gets you access to special rates on a 2021/22 New England Pass. Here's how it works: 

    • Log in to your account at shop.sugarloaf.com 
    • Select Season Passes from the drop down menu, and click on "Renewal"
    • Select your desired renewal pass product.
    • Choose who you would like to assign the pass to, and check out as normal.
    • If the family member you wish to assign the pass to does not appear as an option, it is because they do not have a qualifying 2020/21 season pass product associated with their profile. If you think this is an error, contact our season pass office at 866-865-0946 for assistance. 

    Remember to keep your current season pass card- it will be automatically reloaded with your New England Pass once it's paid in full. 

Winter Rollover

To give you further peace of mind regarding your pass purchase, you’ll also have the option to roll over the value of your 21/22 season pass to the following winter, for any reason, until December 10, 2021.

Season Pass Benefits

Pass Details

RFID

As of Winter 2020, all passes, lift tickets, and ticket packs at Sugarloaf are loaded onto an RFID enabled Go Card. You can reuse your Go Card season after season by simply reloading your account with your new pass. There is a one time $5 fee for new or replacement Go Cards, so keep it in a safe place.

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