If you buy a regular priced full-day or multi-day lift ticket and take at least one run and you are dissatisfied with our snow conditions, come to the Guest Services desk within one hour of your purchase or before 10 a.m. on a multi-day ticket and let us make it right.
Our policy gives you the chance to return any day this season and enjoy a day on the slopes.
Snow guarantee vouchers are valid at Sugarloaf only through the end of the current ski season. Tickets purchased during early season pricing will be exchanged for a credit toward the purchase of a ticket later in the season. Vouchers are non-transferrable and non-refundable.