Ticket Changes

Peace of mind with your purchase.

If your plans change after pre-purchasing a lift ticket on Sugarloaf.com, no problem. Give us a call at 207-237-6931 by 3PM prior to the day your pre-purchased ticket starts and we'll credit the value of your ticket towards the purchase of another ticket here at the resort on any other date this season.

Please note that credits are non-transferable, can only be used toward the purchase of a lift ticket at Sugarloaf for the same number of days or longer, must be used by the end of the 2018-19 winter season, and are not available on tickets included within a ski and stay package. If you opt to use your credit toward the purchase of a lower priced ticket, we are not able to refund you the difference in price.