Winter 2020/21 Outlook
Last Updated: 9/15/2020
While there is much we still don't know about what the landscape will look like this winter, we fully expect to be open for skiing and riding, as always. We continue to work on plans for a wide variety of possible scenarios, and we are confident that we will be able to provide a safe environment for guests to enjoy the mountain.
Skiing and snowboarding are active outdoor pursuits, and our resort provides ample space for guests to safely spread out over more than 1000 acres of terrain.
We will communicate all policy and operational changes as our plans take shape and more details become available, but here is an overview of some of the changes you can expect to see this winter.
Face Masks and Social Distancing
Two things that are certain to be a crucial and required part of daily life at the resort this winter are social distancing and face masks. Face masks are currently and will continue to be required throughout the resort in all indoor areas and outdoors in any situation where it may be difficult to maintain safe distancing, such as lift lines, walking through the village, and while riding lifts.
Season Passes and Tickets
Currently we do not plan to require daily reservations for season pass, Ikon Pass, Mountain Collective, or ticket pack holders. Season passes are currently on sale through October 12, and will go off sale after that point.
We expect to put online tickets on sale in mid-fall, and we will be strongly encouraging guests to purchase lift tickets online in advance throughout the winter. Online tickets will be priced lower than window tickets, and will provide contactless pickup at any of our 10 new pickup kiosks in the base area. It is possible that lift tickets may be limited at the window on peak days.
On Mountain Experiece
On the mountain, guests will benefit from ample space in which to spread out. We are working through plans to add distancing to lift lines, and our new RFID ticketing system will provide touch-free ticket checking and scanning.
Currently we plan to run ski school programs as usual, with all classes and groups meeting outdooors, rather than inside the Base Lodge.
Shuttles will be reduced to 50% capacity this season, and will be cleaned after every drop off. We will be adding a second base area dropoff and pickup location to reduce crowding, and will be encouraging guests to drop off members of their party near the base area before parking, to reduce passenger volume.
We anticipate that the biggest changes this winter will be to indoor areas, like the Base Lodge and our many restaurants and retail stores. We expect we will have to strictly limit the numbers of people indoors at any given time, and are continuing to work through plans to accomplish this. Certain uses of the Base Lodge that we've long been accustomed to will have to be restricted, such as changing and storage of personal gear. Guests should plan to boot up at their cars, and only bring with them items that can be carried throughout the day (small day packs, for example).
We are implementing a new food and beverage system to allow for contactless payments and to streamline reservations, and our new RFID ticketing system will greatly reduce face-to-face interactions at the ticket window by allowing guests to pick up their tickets at one of many automated kiosks at the resort, and to reload them anytime online. All on-site lift ticket sales will take place at outdoor ticket windows.
We are committed to doing everything possible to keep our guests, staff, and community healthy this winter, but it's also important to recognize that nothing we do can entirely wipe out the possibility of a virus being transmitted, and an inherent risk of exposure will exist. It will be incumbent upon all of us to work together, make safe choices, and be flexible this winter in order to keep everyone safe and healthy.
Please check back here in the coming weeks and months for further details on our operational plans. We appreciate your ongoing support, and look forward to welcoming you back this winter.