When it comes to operating safely, we're all in.
We have learned a lot over the past year, and we're thankful and proud of our efforts to help keep the resort a safe and fun place to visit. And while things are closer to normal than they were a year ago, there are still some guidelines to be aware of before your visit. We will continue to follow the guidance of the CDC and local health officials, and outlined below you will find details on our plans for different areas of resort operation. We encourage you to thoroughly review all of this information prior to visiting us, and look forward to seeing you here this fall and winter.
Karl Strand
General Manager
Do Your Part
-
Face Coverings
In accordance with current CDC guidance, face masks/coverings are recommended and encouraged while indoors for all guests, regardless of vaccination status. All Sugarloaf staff members are required to wear face coverings while indoors.
-
Sick? Stay Home
Even if you're sure it's just a cold, please stay home if you're feeling under the weather. We're all in this together, and sometimes that means staying apart.
-
Be Flexible
We will continue to adjust our operating plans to follow the latest rules and guidance from the CDC and the State of Maine. Just as we will be flexible with our plans, we encourage you to be flexible with yours. A successful season will require us all to work together.
- Slide 1
- Slide 2
- Slide 3
What to Expect
Lift Operations
At this time there are no capacity limits on our lifts and face coverings are not required while in line or while riding the lift. We will continue to follow CDC and State of Maine guidance and will adjust our procedures as needed.
Base Lodge
Currently there are no capacity limits on the Base Lodge or other buildings. Face coverings are recommended for all guests while inside the Base Lodge, regardless of vaccination status. Bag storage is permitted in the Base Lodge, in our designated bag check area only.
Shuttles
Masks are required at all times for all guests and staff while riding both Parking Lot Shuttles and Sugarloaf Explorer Shuttles. For complete details on parking and shuttles, click the link below.
Restaurants & Retail
Restaurants and retail stores are open as usual, and will continue to follow the latest guidance from the CDC and State of Maine. Face coverings are recommended indoors for all guests, regardless of vaccination status.
Restaurant Hours & Information >>
Retail Hours & Information >>
Lodging
Lodging is available as usual in the Sugarloaf Mountain Hotel and resort condos, and will continue to operate in accordance with the latest CDC and State of Maine guidelines. All lodging properties booked through Sugarloaf, including the Hotel, condos, and private homes, follow American Hotel and Lodging Association Stay Safe guideline for cleaning and safety protocols.
Air Purifiers
We have installed air purifiers from Aerus and Medify Air in indoor areas throughout the resort, including the Base Lodge, restaurants, retail stores, and other common areas throughout the resort. The air purifiers use a variety of technologies including light waves, ion generation, and air filters to destroy contaminants including viruses on surfaces and in the air.
Employee Safety
In accordance with current CDC and State of Maine guidelines, all team members are currently required to wear face coverings at all times while indoors. We will continue to follow all OSHA, CDC, and State of Maine guidelines and will adjust operational plans whenever necessary.
Notice
It is important to recognize that when visiting any public space, including Sugarloaf, an inherent risk of being exposed to COVID-19 does exist. While no reasonable steps can completely eliminate the possibility of a virus being transmitted, we are committed to doing everything we can to protect the health and safety of our guests and staff. Prior to visiting to Sugarloaf, we strongly encourage all guests to review current State of Maine Guidelines for travelers.