Final payment is due 14 days prior to arrival and will automatically be charged to the credit card on file. If you wish to use a different form of payment you may do so by calling us more than 14 days prior to arrival.
If you cancel more than 21 days prior to your arrival, you will receive a refund of the 50% deposit, less a $50 cancellation fee. If you cancel for any reason within the 21 days of your arrival, we will retain the entire 50% deposit. If you have already paid in full, the second 50% payment will be refunded to you. There are no refunds for cancellations due to weather.
A valid picture ID and credit card are required at check-in. A security deposit in the form of a credit card authorization of $200 will be taken. Your credit card is not charged unless damages are found, you smoke in the accommodation or keys are not returned. Use of a debit card will tie up your account funds and is not recommended.
Check-In Time: after 4pm
Check-Out Time: before 11am.
Condominium guests will receive full maid service mid-stay on visits of seven nights or longer.
Ski lockers are provided for skis, poles and snowboards. There will be a $50 damage fee posted to your account if any of these items are in your accommodation.
Washer/Dryers are not guaranteed in any rental accommodation. There are coin-op public facilities available.
Sugarloaf Mountain Hotel offers air-condition for summer season. Condominiums and the Sugarloaf Inn do not have air-conditioning except in select units, fans can be provided.
Childcare & Children's Lesson Programs
Children's ski programs and child care are not included in your lodging reservation. Advance reservations are required for childcare and Children's Perfect Turn lesson programs. To register your children (ages 6 weeks to 3 yrs) with our Child Care Center, call 207-237-6959. Click here for Children's Reservations. Children's Programs can also be added into your lodging package.
Sugarloaf Ski & Stay packages are sold with daily lift tickets included. When making a multi-day reservation, lift tickets are consecutive days and cannot be issued as separate days. All Sugarloaf Ski & Stay packages come with an option to opt for Sugarbucks in lieu of the lift ticket. Equipment rentals can be added into your lodging package, please let us know if you need equipement for your stay.
Sugarloaf Lodging Rates are also sold as per unit rates with the option to add lift ticket per day or for a lesser number of people than our Ski & Stay packages. The Ski & Stay packages are typically the best offer.
Use of the Sugarloaf Sports & Fitness Center is included with condominium and Sugarloaf Inn reservations. Use of the Hotel Health Spa is included for guests of the Sugarloaf Mountain Hotel - there is an additional fee to use the Sugarloaf Sports & Fitness Center. Winter packages include a daily Adult Perfect Turn Ski/Snowboard clinic for ages 19 and older only, available thru to early April.